Thank you for visiting the EDelia Group website, we hope you enjoy the experience. We value your privacy which we protect with our Privacy Notice. EDelia Group will not provide any information, which you give us, to any other organisation or individual without your express permission or legal obligation. This Notice allows you to be aware of the way your personal data is used, why we use it as a Data Controller, and what we do with it.

Information we may collect from you

Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect and process any type of personal data you provide to us in the course of your interactions with us. You may have provided some of your personal data directly to us such as when you visited our website by volunteering personal data when subscribing to our Newsletter for example.

If you do not provide us with your personal data, we may not be able to provide you with our services or respond to any questions or requests you submit to us via our website.

Why do we collect your data (purposes) and on which legal basis?

We will only use your personal data for the purposes and legal bases set out in the table below.

What personal data do we collect and in which circumstances do we collect them?

Data that you directly transmit to EDelia Group

This data includes your name, first name, email address, phone number, and payment card details to sign up to a course.

Payment card data is information related to your means of payment (credit card number, expiration date of the credit card) through a secured payment service provider (Stripe), which is the only party to have access to this data, we do not have access to your payment card details.

Data that is automatically collected by EDelia Group

Every time you visit our websites and apps, we collect information related to your connection and browsing via the cookies’ technology.

Special Category data

EDelia Group does not collect any Special Category data from you.

Minors

EDelia Group does not knowingly collect personal information from children under the age of 16. We do not provide services for purchase by children, nor do we market to children. If you are under the age of 16, please do not submit any personal information through our website.

How long do we retain your data?

Your personal data is retained for a duration that complies with applicable regulations or that is proportionate to the purposes for which they have been saved. When the retention of data is no more justified by requirements of a legal or commercial nature or requirements that relate to the management of your client account, or if you have exercised your right to modify or erase this data, we shall erase these in a secured manner.

Who do we share your data with?

In specific conditions, EDelia Group may disclose your personal data to third parties only as is necessary to provide our services to you, and under the conditions stipulated below:

Our service providers/personal data processors

Your data is accessible to the service providers to which we subcontract all or part of the processing that we perform on your data (hosting of the Platform and of the data, maintenance, sending emails confirming orders, mailing, secured payment, etc.).

The processors on which we rely comply with the guarantees required by the legislation which governs the protection of personal data. They only have access to the data that are necessary for the purpose of the performance of their services and are not allowed to process your data for other uses.

Competent authorities When Required by Law

Your personal data may be divulged to relevant government authorities by virtue of a law, a regulation or a decision of a competent regulatory or judicial authority.

In general, we undertake to comply with all legal rules which may prevent, limit or govern the dissemination of information or data and notably to comply with the applicable regulations governing the protection of data.

Other Parties with Your Consent or at Your Direction

We may share information about you with third parties when you separately consent to or request such sharing.

Our website may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and we do not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data to those websites.

What are your rights on your data and how to exercise them?

You have the following rights with respect to the personal data we hold on you:

• access to any data we process about you;
• the rectification of your personal data which is inaccurate or incomplete;
• the erasure of your personal data subject to certain conditions;
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions;
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions;
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent at any time (where relevant);
• The right to lodge a complaint with a relevant Supervisory Authority, although we encourage you to contact us first. Contact details for the Data Protection Commission can be found at https://www.dataprotection.ie
• Rights in relation to automated decision making [we do not process you data in this manner]

How to exercise your rights?

If you wish to exercise any of the above rights, please contact us. We may request proof of identification to verify your request. We will respond to any valid requests within one month, unless it is particularly complicated or you have made repeated requests in which case we will respond, at the latest, within three months. We will inform you of any such extension within one month of receipt of your request, together with the reasons for the delay. You will not be charged a fee to exercise any of your rights unless your request is clearly unfounded, repetitive or excessive, in which case we will charge a reasonable fee in the circumstances or refuse to act on the request.

International Transfers – Is your data transferred outside of the European Union?

Your use of our services may also involve the transfer, storage, and processing of your personal data to other countries outside of the European Economic Area. We will take appropriate measures, in compliance with applicable law, to ensure that your personal data remains protected. Such measures include the use of Standard Contractual Clauses to safeguard the transfer of data outside of the EEA.

Where and how is your data secured?

In our capacity as data controller, we implement appropriate technical and organisational measures which comply with applicable legal rules, in order to protect your personal data from alteration, accidental or illicit loss, use, or unauthorised access, including:

• securing access to our premises and our virtual learning environment;
• raising the confidentiality requirements awareness of any third parties which may have access to your personal data;
• having high requirements as regards data protection when we select our processors and partners.

Changes to this Privacy Notice

We reserve our right to amend this Notice in order to comply with the legal rules and regulations but also because our website and our services continuously evolve. Please visit this page from time to time in order to be aware of any new information which may be added. This Notice was last updated on 1st July 2022.

Contacting Us

If you have any questions about this Privacy Statement or you wish to make a complaint, please feel free to contact us through our email at query@edeliagroup.com.